Zaleka Travels Privacy Policy
1. Introduction
Zaleka Travels ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website and any related mobile applications.
2. Information We Collect
We may collect the following types of information:
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Personal Information: This includes your name, contact information (address, email address, phone number), date of birth, passport details, and payment information, which you provide when booking travel services.
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Travel Information: This includes your travel preferences, flight details, accommodation details, and other information related to your travel arrangements.
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Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, and browsing history.
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Communication Information: We may retain records of your communications with us, including emails and phone calls.
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Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activity.
3. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your travel bookings.
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To communicate with you about your travel arrangements.
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To provide customer support.
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To improve our website and services.
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To personalize your travel experience.
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To send you promotional offers and marketing communications (with your consent).
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To comply with legal obligations.
4. Disclosure of Your Information
We may disclose your information to:
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Travel Suppliers: Such as airlines, hotels, and tour operators, to facilitate your travel bookings.
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Service Providers: Who assist us with website hosting, payment processing, and marketing.
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Legal Authorities: When required by law or to protect our rights.
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Business Partners: For marketing purposes, with your consent.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal information.
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Objection: You can object to the processing of your personal information.
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Withdrawal of Consent: You can withdraw your consent to marketing communications at any time.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
11. International Data Transfers.
If we transfer data internationally, we implement safeguards to ensure your data is protected.
12. Cookies.